Brain Rush Support

Last updated: July 27, 2026

Before You Contact Us

Please include the following details so we can respond efficiently:

• Your device model and operating system version.
• Your Brain Rush app version.
• Whether you are using Android or iOS.
• A short description of the issue and the steps that cause it.
• A screenshot or screen recording, if it does not contain sensitive information.

Pro Subscription Help

If you purchased Pro but the app is still locked:

1. Confirm that the device is signed in to the same Google Play or Apple account used for the purchase.
2. Open Brain Rush, open the Pro screen, and select Restore Purchases.
3. Check that the device has a working internet connection, then restart the app.
4. If Pro is still unavailable, email us with the platform, product plan, and approximate purchase time.

Do not email your password, full payment card number, or other payment credentials. Google Play and Apple process all subscription payments.

Manage or Cancel a Subscription

• Android: open Google Play, select your profile, then Payments & subscriptions > Subscriptions.
• iPhone or iPad: open Settings, select your Apple Account, then Subscriptions.

Uninstalling Brain Rush does not cancel an active subscription. Refund eligibility and billing are managed by the store where the purchase was made.

Privacy and Data

Brain Rush stores game progress and settings locally. Some online features use services described in our Privacy Policy. To remove local app data, use available in-app reset options, clear the app's data on Android, or uninstall the app.

Contact

Support email: developer.satsoft@gmail.com

Please review our Privacy Policy and Terms of Service.